Skip to content Skip to footer
0 items - $0.00 0
0 items - $0.00 0

Shipping & Return Policy

1. Returns

Our policy lasts 45 days. After a period of forty-five days has passed since the date of your purchase, we are unable to offer you a refund or an exchange. Your item must still be unused and in the same condition that it was in when you received it in order for you to be eligible for a return. In addition to that, the item must be in the original packing. A receipt or other proof of purchase is required in order for us to process your return. Do not return your purchase to the store unless you’re advised to do so.

There are some circumstances in which one is only eligible to receive a partial refund (if applicable). Any item that is not in its original condition has been altered in some way or is missing components for reasons that are not due to an error on our part. Any product that is returned more than thirty days after it was delivered

2. Refunds (if applicable)

After your return has been received, it will be inspected, and then we will send you an email to let you know that we have received your item and have inspected it. In addition to this, you will be notified whether or not your request for a refund has been accepted. If your request for a refund is validated and your request is authorised, then within a specified number of days your credit card or other payment method used for the initial transaction will be credited for the amount of your refund.

 

3. Late or missing refunds (if applicable)

If you haven’t received your refund yet, you should double-check that it has been deposited into your bank account. The next step is to get in touch with the firm that issued your credit card; it could be some time before the refund is officially posted. After then, get in touch with your bank. There is typically some amount of time spent processing that must pass before a refund is finally posted. If you have done all of this and you still have not received your refund, please get in touch with us at info@aussieairmovers.com.au. We will investigate the situation and get back to you as soon as we can.

 

4. Sale items (if applicable)

Products with their original prices can be returned for a refund; unfortunately, sale items cannot be returned for a refund.

 

5. Exchanges (if applicable)

We will only replace things if they are faulty or have been damaged in some way. If you need to exchange it for the same item, send us an email at info@aussieairmovers.com.au and we will supply you with a shipping address so that you can send the products back to us. If the item is defective or damaged, we will replace it at no additional cost to you. The return shipping costs are not covered in any way by Aussie Air Movers.

 

6. Shipping

You can request the return of your product by sending an email to info@aussieairmovers.com.au. When you send an item back, it is your responsibility to pay for the postage charges associated with doing so. The amount paid for shipping cannot be refunded. If you are granted a refund, the price that you paid for shipping the item back to the seller will be deducted from your total refund. 

There is a possibility that the time it takes for your merchandise to be swapped to reach you will vary according to where you reside. If you are delivering an item that costs more than $100, you should strongly consider making use of a shipping service that has tracking capabilities and acquiring shipping insurance. We cannot provide any assurances that your returned goods will be received by us.